1. Our Commitment to Privacy
At Guestbooklet, protecting your personal data and privacy is our foremost priority. This Privacy Policy outlines how we collect, handle, store, and safeguard personal information belonging to hosts and guests using our digital guidebook platform.
2. Information We Collect
A. Host Account Information: When you register, we collect your name, email address, optional phone number, and encrypted password credentials.
B. Property and Guidebook Content: Data you configure for your guidebook: property name, address, photos, check-in instructions, WiFi access details, and local spots.
C. Guest Information: Guests can access guidebooks freely without registration. If a guest submits feedback via the guidebook, we record their optional name, rating, and feedback comment strictly for the host's review.
D. Technical Log Data: IP address, device/browser type, operating system, and access timestamps for diagnostic and security purposes.
3. How We Use Information
- To provide, operate, and maintain interactive digital guidebooks.
- To authenticate accounts and facilitate secure password resets.
- To dispatch critical service communications and subscription status notices.
- To deliver responsive customer support.
- To monitor platform health, maintain security, and prevent fraudulent abuse.
4. Third-Party Sharing
We never sell, lease, or monetize your personal data to third-party advertisers. Data is shared exclusively with vetted infrastructure providers required to operate the platform:
- Cloud Infrastructure: Cloudflare for fast edge content delivery and DDoS mitigation.
- Database Services: Secured PocketBase storage instances with strong access controls.
- Email Delivery: Plunk for transactional notification and password reset emails.
5. Security and Retention
We apply robust administrative and technical security measures to shield your data from unauthorized access or alteration. All web communications utilize modern HTTPS/TLS encryption, and passwords undergo salted cryptographic hashing.
6. Your Data Rights (GDPR)
Subject to applicable data privacy regulations, you have the right to:
- Request a copy of personal information we store regarding your account.
- Update or correct inaccurate profile details within your host dashboard.
- Request permanent deletion of your account and associated guidebook records.
7. Cookies Policy
Guestbooklet uses strictly necessary first-party authentication tokens to keep your host session active. We do not deploy third-party advertising or cross-site tracking cookies.
8. Contact Us
For questions, data access requests, or privacy-related matters, please contact us at: [email protected].